Amazon

Let me tell you about the exes reunited… through eBay rather than Facebook!

Let me tell you about the exes reunited… through eBay rather than Facebook!

Over the last few years, social media has dramatically demonstrated how it can impact on our lives. The rise of sites such as Facebook is really quite phenomenal. So far I have resisted joining Facebook. It annoys me when I see phones glued to people’s hands, transfixed in case they receive a social media message. […]...

Buyer complaints on Amazon? Try this approach…

Buyer complaints on Amazon? Try this approach…

I recently read an article on the Amazon seller forum regarding a complaint by a buyer. The buyer was apparently extremely cross their purchase was supposed to be postage free… but when they received the product with the invoice they realised they had paid for postage and thus felt ‘cheated’. The buyer was convinced the […]...

This is why Amazon’s feedback system is not fit for purpose!

This is why Amazon’s feedback system is not fit for purpose!

It is easy to place the blame on Amazon not displaying your products when your average sales slow down. Or maybe we might feel the blame should be aimed at buyers no longer using Amazon to purchase their goods. Usually, if sales are affected, it is due to a plethora of reasons, including seasonal demand. […]...

Will you take advantage of Amazon’s free FBA removal offer?

Will you take advantage of Amazon’s free FBA removal offer?

You may be aware of Automated Amazon Profits, my course from several years ago that centres on Fulfilment By Amazon (FBA). If you purchased this course, you may have diligently followed my methodology involving buying books in bulk, packing them into boxes and sending them to an Amazon Fulfilment Centre. Your books are stored at […]...

Five reasons to sell books online

Five reasons to sell books online

I am often asked if it is still possible to purchase low cost books in bulk to start a new venture selling them online. Now, due to my new way of working, I rarely go out and purchase hundreds of books like I did in the past. In fact these days I rarely even go […]...

Tips on growing your Amazon Business – part three

Tips on growing your Amazon Business – part three

As you’ll know, my last few articles have been packed with practical tips on how to improve your business, sales and – most importantly – increase income. This week I’ve a further three tips for you… INFORMED DESCRIPTIONS HELP INFORMED PURCHASES Amazon allow you to add product descriptions to listings from your seller page, which is […]...

Tips on growing your Amazon Business – part two

Tips on growing your Amazon Business – part two

To recap on last week’s eletter… Over the past ten years or more that I have been selling on Amazon, there have been many changes – some small, some quite big.  As discussed before it is always best in business to be prepared for change and to meet challenges head on. There is little point […]...

Prepare yourself for challenges to your business that may be ahead…

Prepare yourself for challenges  to your business that may be ahead…

Make sure you send out orders within the two business day window Amazon allows Over the past ten years or so I have been selling on Amazon, there have been many changes, some small some quite big. In business it’s always best to be prepared for change and to meet challenges head on. I admit […]...

How FBA changes saw me return to ways I first began selling online

How FBA changes saw me return to ways I first began selling online

In October 2009 Amazon made a monumental change to the way third party sellers were able to sell their products online, introducing Fulfilled by Amazon (FBA). This change was significant in that for the first time Amazon would store and post products on behalf of sellers. The FBA system had been up and running in […]...

Why Amazon’s feedback service is flawed – and what you should do

Why Amazon’s feedback service is flawed – and what you should do

I know feedback is a frequent topic of discussion in my eletters, but that’s because it really is a subject many of you and I feel passionate about. Amazon put a lot of store on their feedback forum, but to be honest it really is a flawed concept. It can be extremely frustrating at times […]...

How to deal with customer returns

How to deal with customer returns

One of the more contentious issues when selling online is customer returns and refunds. None of us ever want to give refunds for products we have sent in good faith to a customer, but one of the main reasons for refunds is for items lost in the post. Annoying though it is, customers should receive […]...

How to save money on packaging

How to save money on packaging

Have you ever purchased a product on Amazon and after a short time they sent an email asking you to leave feedback on the quality of the packaging? I have to admit that I think life is just too short to respond to this type of request. Conversely though, perhaps if buyers do find Amazon’s […]...